This hotel offers clean rooms with comfortable down pillows, stunning mountain views, and has an amazing staff located right by the river.

Helpful staff and truly exceptional place. Beautiful, comfy unit with the bedroom. Amazing incredibly convenient location, to the river side...

This place was ideal for a perfect stay, can't recommend highly enough. We have booked double room with beautiful facilities. The staff were wonderful and location was great. The area was touristic short walk to the town center and main sights. There was free Wi-Fi in the rooms and the service in general was terrific.

The twin room offers great amenities, including a fridge, an electric kettle, and air conditioning. the bathroom is well-equipped with a bath. the location is exceptional, conveniently close to cafes and providing a good train connection to the town center. the staff is remarkably responsive and helpful!

The room was exceptionally comfortable and with central heating, an individual safe, and multi-channel television at your disposal, great view. Great service, provided by the wonderful and fabulous staff...

This exceptional and absolutely amazing hotel worth its 5 stars, everything was perfect. The staff were courteous and helpful all the time. I got a comfy room with private bathroom. The property was in a marvellous location, to the river side. Stayed for 2 days and didn't want to say goodbye, I will be back.

This hotel is located in a stunning setting that's just a short walk from Lewes Market Tower and offers a peaceful atmosphere.

The room was comfortable with amazing mountain views and lovely decor, equipped with an electric kettle, fridge, and glassware.

The staff here are really friendly and ready to assist guests; the spot is great, being in the Arashiyama area with convenient access to public transport and close proximity to the river, plus just a short walk from a dining spot.

The hotel's modern minimalistic design and tranquil ambiance perfectly match the surrounding area of Arashiyama. the spacious and beautiful rooms offer stunning views of the mountain with red leaves. Convenient access to local sights and a good train connection into the town center and main sights make it easy to explore the area. the breakfast at the Alain Ducasse restaurant is fantastic, offering a delightful start to the day.

Felt very lucky to have found it, no reason to complain.

The beautiful design of the hotel made me feel like I was staying in a palace! The elegant decoration, with its modern touches mixed with traditional Japanese elements, created a serene atmosphere that was truly delightful. The common areas were spacious and easily accessible for senior people like myself.

I would have loved if the children working there were a bit more attentive to the needs of us senior guests. A little more assistance and consideration would have made my vacation even more enjoyable.

During my stay, I was impressed by the hotel's cleanliness and modern facilities. The staff was friendly and helpful in providing transportation information and recommendations for local restaurants and shops. The hotel's location was ideal, as it was within walking distance to many attractions, including a beautiful bamboo forest. The breakfast was extraordinary with a wide variety of bread and other delicious food options.

Everything great.

The hotel is located in a wonderful area with many restaurants and coffee shops nearby. Guests can have a delicious breakfast while enjoying the beauty of the mountain. the staff is very responsive and courteous, and the room is decorated elegantly with comfortable seats.

The lack of in-room dining or bar services during the evening can be inconvenient , especially as the hotel facilities close early at 7 pm.

Elegant setting, courteous staff, stunning mountain view, excellent food and service, tastefully decorated.

Nothing to fault.

The hotel had a very modern and sleek design that was pleasing to the eye. It was located in a great area with plenty of restaurants and shops nearby. The breakfast was definitely the highlight of my stay, with delicious food and stunning views of the surrounding scenery. The staff were also very responsive and helpful.

The hotel's dining options were severely limited. The town also shuts down early, so it was difficult to find food options in the evening.